Alpha Smart cloud – Support-Center

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Alpha Smart system

Alpha smart system
Alpha smartware

Alpha Smart stand-alone system

Standalone principle
Pairing
Upgrade standalone solution
Pairing base – room operating unit

Alpha Smart app

General Terms of Use for the Alpha Smart App
Privacy Policy
Installer mode
Location
Features
Download
System requirements
Creating a user account
Deleting a user account
Login with multiple smartphones
Claiming
Add device
Delete device from the app
Scan QR code
Terms and conditions, privacy policy
Location transfer

Alpha Smart IoT gateway

Feature
Data security
Gateways per app
Gateways per location
Data duplication
IP ports

Alpha Smart cloud

Features
Data center location
Data security
Update (OTAU)

Radio protocol cSP-L

Wireless protocol
Encryption
Frequencies
Duty Cycle
Wireless range
Max. number of devices
Wireless communication

Alpha Smart system radiant heating system

Connection set
Auto / Manu mode
Floor sensor
Components
Automatic hydraulic balancing
Switching time
How many switching times can I store in the app?
Smart start/stop
Holiday mode
Radiant heating system

Alpha Smart system downloads

Alpha Smartware room control devices Downloads
Alpha Smartware IoT Gateway Downloads
Alpha Smartware Base Station – Downloads

View Categories

OEM Knowledgebase Area
Alpha Smartware
Alpha Smart cloud

Alpha Smart cloud

Features
Data center location
Data security
Update (OTAU)

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